FAQ (Frequently Asked Questions)

 

Are the pieces dishwasher safe? 

Regarding dishwasher safety, while technically the pieces can be placed in the dishwasher, it's important to note that repeated machine washing may gradually damage the glaze over time.

 

Are the pieces microwave safe? 

To prevent damage to your ceramics and ensure your safety, it's best to keep items away from the microwave. This avoids potential hazards such as cracking, overheating and harm to your microwave.

Do I have to pay import fees or taxed if I purchase from a country outside of Sweden?

Yes, you might have to pay domestic import and tax fees. Please check your local rules and regulations for more information.  

What does the shipping cost? 

It depends on the size and weight of the products. All shipping prices are calculated at checkout.

How to book a private clay course? 

Yes, read more about what is included in a private course here. Please contact me at hello@imsestudios.com, and we will find a time and date that works for you

Can I book a workshop together with my friends or colleagues?

Sure! You can read more about what is included in a private workshop here. Please contact me at hello@imsestudios.com, and we will find a time and date that works for you

What does the booking policy for private clay courses or workshops look like?

Cancellation Policy for Private Courses & Workshops:
A non-refundable booking fee of 20% is required to secure your place in a private course or workshop. Cancellations made 5 days or more before the scheduled date are eligible for a full refund, minus the non-refundable booking fee. Cancellations made between 5 days and 24 hours before the scheduled date will be refunded at 50% of the total cost. Cancellations made less than 24 hours before the scheduled start time are non-refundable.